More than 10 years of real-world customer projects and production experience have shaped ITOSS into an extensible operational framework for complex, distributed, and multi-customer technology operations.
ITOSS supports a Security Operations Center delivering managed services for more than 500 customers and 1,800 security components. The platform provides centralized visibility, operational context, automated backups, and end-to-end traceability across customer environments.
ITOSS supports a distributed data center operation spanning multiple countries and six operational centers. The platform provides unified visibility and operational management for more than 8,000 components across operating systems, databases, SAP environments, and VMware vSphere infrastructure.
ITOSS was used to build the operational management solution for a bare-metal infrastructure product. The solution incorporates hardware from multiple manufacturers through Redfish and integrates with ServiceNow to initiate and enrich incident management workflows.
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