TUTORIAL / 01
Quick Start with ITOSS
It demonstrates how to quickly set up ITOSS, add a technology product, and view its operational status through the platform's dashboards and control panels.
Watch on YouTube →Tutorials
Learn ITOSS by watching
Short, practical video guides that take you from a fresh install to a fully operational, multi-client operational management platform — step by step.
TUTORIAL / 02
Operation with ITOSS
See how ITOSS turns real-time monitoring into a single operational dashboard—track every component's status, drill into the details, and act on issues before they escalate.
Watch on YouTube →TUTORIAL / 03
General Status dashboard
See how the ITOSS general status dashboard gives you a high-level view of your managed components—track up/down status at a glance, explore it grouped by company, location or component type, drill down for detail, and filter by environment or by the systems you own.
Watch on YouTube →TUTORIAL / 04
Operational Dashboard
See how ITOSS operational dashboards give support teams everything they need to manage their components—switch between container, component-type, metric-category and list views, watch live indicators for component status, entry priority and management quality, and filter down to the situations that need action.
Watch on YouTube →TUTORIAL / 05
Component Dashboard - Part 1
Dive into the ITOSS component dashboard for a centralized, single-component view of your infrastructure—check real-time status and life-cycle history, drill down into attended and pending monitor entries, log user notes tied to specific events, and visualize how each component relates to and depends on the rest of your environment.
Watch on YouTube →TUTORIAL / 06
Component Dashboard - Part 2
Continue the tour of the ITOSS component dashboard with its deeper operational tools—switch metrics between chart and table views, browse historical performance data with selectable time ranges and export it to CSV, review availability timelines and full configuration attributes, and use the toolbar's audited diagnostic commands, external app links, maintenance scheduling and component settings to manage the component end-to-end.
Watch on YouTube →TUTORIAL / 07
Company Dashboard
Explore the ITOSS Company Dashboard to monitor an organization’s technology footprint, activity, component health, and lifecycle. Search companies, review key metrics, filter components, build custom operational dashboards, and generate executive-level reports.
Watch on YouTube →TUTORIAL / 08
Component Lifecycle
Manage the complete component life cycle in ITOSS, from deployment to retirement, with stage dashboards, transition reports, and controlled, auditable actions.
Watch on YouTube →TUTORIAL / 09
Companies, Work Groups & Contacts
Create and manage the core entities of a managed services environment in ITOSS: companies, support work groups, and customer contacts. Together they are the foundation for customer management, support responsibilities, and service ownership.
Watch on YouTube →TUTORIAL / 10
Managing Components
Create and manage components in ITOSS, the main objects the platform operates on. Each component stands for a technology, service or abstract entity whose key operational indicators are collected, monitored and analyzed.
Watch on YouTube →TUTORIAL / 11
Reports
Explore the reports available to support users in ITOSS. They cover ITOSS entities, historical metrics, managed events and other operational data, so support teams can analyze performance, monitor services and make informed decisions.
Watch on YouTube →TUTORIAL / 12
Notifications
Learn how notifications work in ITOSS. They alert support teams to critical operational situations, so the right people know about important events in time and can respond quickly to keep services reliable.
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● No licensing costs · Deploy with docker compose · Multi-client